Welcome to Cenane! By accessing our website and making a purchase, you agree to the following Terms of Service.
Intellectual Property
All content on our website, including text, images, graphics, logos, and software, is the property of Cenane and is protected by United States and international copyright laws. You may not copy, reproduce, distribute, or use any content from our website without our express written permission.
Product Descriptions
We make every effort to provide accurate and complete product descriptions on our website. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
Pricing
We make every effort to ensure that the prices listed on our website are accurate and up to date. However, we reserve the right to change prices at any time without prior notice. If a product is listed at an incorrect price, we reserve the right to cancel your order and refund your payment.
Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product descriptions or pricing, or suspected fraud or abuse.
Payment
We accept Visa, MasterCard, American Express, JCB, Diner Club, Discover Card credit cards, and PayPal as forms of payment. All payments are processed securely through our payment gateway.
Shipping
We ship from the United States to worldwide locations. Our processing time is 3-5 business days, and our shipping time is 4-7 business days for orders shipped within the United States and 16-21 business days for international orders. We charge a flat shipping fee of $9.99 for orders shipped within the United States and $12.95 for international orders. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.
Returns and Refunds
We accept returns within 35 days of purchase for a refund or exchange. To be eligible for a return, the item must be unused, in the same condition as when it was received, and in its original packaging. To initiate a return, please contact us at [email protected]. Refunds will be processed within 6-13 business days after we receive the returned item.
Cancellation
You may cancel your order at any time before it has been shipped by contacting us at [email protected]. If your order has already been shipped, you may return the item for a refund or exchange as described above.
Limitation of Liability
In no event shall Cenane be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of our products. This limitation of liability applies regardless of whether the damages are based on contract, tort, strict liability, or any other legal theory, and even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless Cenane and its officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of our website or the purchase of our products.
Dispute Resolution
Any dispute arising out of or in connection with these Terms of Service or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in English in New York, NY. Each party shall bear its own costs and expenses, including attorneys’ fees, associated with the arbitration. The award rendered by the arbitrator shall be final and binding, and judgment may be entered upon it in any court having jurisdiction thereof
Modification of Terms
We reserve the right to modify these Terms of Service at any time by posting revised terms on our website. Your continued use of our website and purchase of our products following any such modification constitutes your agreement to the revised terms.
Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to any choice of law or conflict of law provision or rule. Any legal action or proceeding arising out of or in connection with these Terms of Service or your use of our website shall be brought exclusively in the state or federal courts located in New York, NY.
Severability
If any provision of these Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
Entire Agreement
These Terms of Service constitute the entire agreement between you and Cenane regarding your use of our website and the purchase of our products, and supersede all prior or contemporaneous agreements and communications, whether oral or written, between you and Cenane.
Waiver
Our failure to enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision.
Contact Us
If you have any questions about these Terms of Service, please contact us at [email protected].
Thank you for shopping at Cenane!